Strathbogie Forest & Garden Limited the forest and garden machinery and service business based in Huntly, Aberdeenshire has won the 2017 Forest Equipment Dealer of the Year Award and also the Overall Dealer Of the Year Award.
The Awards were announced and presented to Pete and Emma McArthur at the annual Service Dealer Conference and Awards on 16 November. The Forest Equipment Dealer of the Year Award was presented by Steve Parkin, National Sales Manager of sponsor STIHL GB. And the Overall Dealer of the Year Award was presented by Des Boyd, Sales Director of sponsor Kramp.
The Awards, organised by business magazine Service Dealer, are now in their 14th year and recognise outstanding sales, service advice and support by dealers in the garden machinery, professional turfcare machinery, farm machinery, forestry equipment and ATV/Quad industry.
An integral part of the judging process for the Awards included customer feedback. High praise received for Strathbogie Forest & Garden included, “They always go above and beyond the call of duty to get a job done. Their customer service continues well after the purchase of a product.”
In winning the Forest Equipment Dealer of the Year Award the judges said, “Following on from a purpose built new showroom and website in 2015, Strathbogie offer a variety of quality manufacturers. They stick to selling on quality and not on price and to cap all that the customer feedback was superb.”
Scooping the Overall Dealer of the Year Award too, the judges said, “Pete McArthur and his team are held in high regard by their principal suppliers – offering an unrivalled back-up service. Their product knowledge is second-to-none and they support a top-notch website. In our view they are worthy winners.”
Steve Gibbs, Editor of Service Dealer magazine, said, “The standard of all our winning dealerships has been extraordinary this year. An excellence which has been reflected in the quality of comments received from satisfied customers across the UK. These businesses are delivering a level of customer service which is only possible through a dedicated specialist.”