Elmar strengthens customer support with new senior appointment

Global leader in the design and manufacturing of wireline products for slickline and electric line applications, Elmar, has appointed a new Global After Sales Manager.

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Keith Thomson, who brings over 26 years of wireline operations experience to the role, joins Elmar from Baker Hughes where he held the position of Wireline Account Manager.

He will be based in Elmar’s Aberdeen office, responsible for maintaining the high standard of customer support and coordinating the expansion of after sales activities across the firm’s 13 international bases.

Andrew Douglas, Sales and Marketing Director at Elmar, said: “Keith’s extensive knowledge of wireline intervention and industry management experience will make him an excellent addition to the team as we concentrate on expanding and improving our after sales offering.

“We have some exciting plans for our after sales division. Streamlining our processes and increasing our focus on supporting our customers will I ensure that they get the most out of our range of products.

“Keith will manage a number of key responsibilities during this time of change which will allow Elmar’s after sales department to continue to run as efficiently as possible. Meeting the needs of our clients and offering them an excellent standard of customer care is a priority for us, and Keith’s appointment will allow for this to continue.”

Keith Thomson said: “I am delighted to join Elmar at an exciting time of growth. The company has a long-standing history of driving excellence in innovation and customer support which I am proud to now be a part of.

“Drawing upon the experience that I have gained in my previous industry roles, I look forward to managing Elmar’s after sales activities and helping to further grow its success in the future.”

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