North-east housbuilder awarded outstanding customer service award for the third year

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NORTH-east homebuilder Bancon Homes has been accredited with a ‘Gold Award’ and ‘Outstanding Award’ for customer satisfaction.

The awards, run market research company, In-house Research Ltd, are based purely on customer feedback.

In the survey year covering customers from 1st January 2020 to 31st December 2020, 95% of Bancon Homes’ customers said they would recommend the company to their friends.

Allan Clow, Bancon Homes manging director, said: “Excellent customer service is central to everything we do at Bancon Homes, so we’re thrilled to have won the ‘Outstanding Award’ for a third year and the ‘Gold Award’ for a fourth year.”

“To be in the top 10% of housebuilders in the UK to achieve this level of customer satisfaction is testament to the Bancon team’s hard work and I would like to thank all our staff for their continued drive to deliver the best possible service to our customers.”




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